Shenzhen tenchen technology Co.,Ltd. does our best to protect the products against breakage, damage, and impacts, but no guarantees can be made. If you see any damage, please make note of it and image or video are preferred as the evidence. This will help greatly in case of claims against the carrier. TenChen takes such matters very seriously and will look into individual cases thoroughly. We're really sorry about the accident and try to compensate for the damage or cost. Do contact us via any channels and we'll do our very best to put things right.
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